This website is maintained and operated by the Western Kane County Special Service District No. 1 (WKCSSD).  For questions or comments regarding this site, please contact Web Help.

The WKCSSD respects the privacy of every individual who visits our websites.  This privacy statement outlines the information the WKCSSD will collect and how the WKCSSD will use that information.

Personally Identifiable Information

When you visit the WKCSSD website we will not collect any personally identifiable information about you (such as your name, address, telephone number, social security number, or e-mail address) unless you provide it voluntarily.

WKCSSSD may request personally identifiable information from you to provide requested services.  Once collected, the information is stored electronically indefinitely.

Should you wish not to provide any personally identifiable information, you may utilize our services by using the appropriate non-electronic means.

The information collected may include, but is not limited to:

  • First and last names
  • Physical address
  • Billing address
  • Email address
  • Telephone number

Use of Personally Identifiable Information

All of these matters and other information may be lawfully classified as private or controlled in accordance with the Government Records Access and Management Act (GRAMA).  The WKCSSD may store and process your personally identifiable information to better understand your needs and how we may improve our electronic services, and we may use your personally identifiable information to contact you if so requested by you (for example, to establish service as a WKCSSD customer).

The WKCSSD will not give out your personally identifiable information to any outside organization unless required by law.

Use of Personally Identifiable Information

The WKCSSD may collect information about you that is not personally identifiable.  Examples of this type of information include IP address, time of visit, the type of internet browser or computer operating system you are using, and the domain name of the website from which you linked to our sites.  The WKCSSD uses this information to help diagnose problems with our server and to administer our website.  We also use it to gather broad demographic information about our uses in general.  This information does not contain anything that can identify users personally.

Additionally, the WKCSSD may store some information on your computer.  This information will be in the form of a “cookie.”  Most internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored.  Please refer to your browser instructions or help screen to learn more about these functions.

The WKCSSD will not attempt to tie any personally identifiable information on individual users to non-personally identifiable information.


The WKCSSD is committed to keeping secure the data you provide us and will take reasonable precautions to protect your personally identifiable information form loss, misuse, or alteration.  The WKCSSD employs industry standards in securing this information.

Non WKCSSD Websites

The WKCSSD website has links to various non WKCSSD websites, including our online payment processor.  The WKCSSD is not responsible for the content or the privacy policy of websites to which it may provide links.

The WKCSSD recommends that visitors to outside sites check the privacy statements of these sites and be cautious about providing personally identifiable information without a clear understanding of how the information will be used.

Visitors may also wish to consult privacy guidelines such as those recommended by the Online Privacy Alliance.

Contacting Us Regarding Your Personally Identifiable Information

If you have submitted personally identifiable information through a WKCSSD website or if someone else has submitted your personally identifiable information through a WKCSSD website and you would like to have that information deleted from our databases, please contact Web Help.